Bookings & Cancellations:

• We will log your information, quote your exact fare and schedule a pickup time
• Booking are subject to availability. Call or e-mail us as soon as you’ve made your flight arrangements, Alternatively, use our online booking facilities
• Bookings must be confirmed via e-mail, telephonically or online within 24 hours prior to travelling
• Any booking taken and confirmed by us will be undertaken
• Do contact us if your flight plans change, 24 hours notification is required as a minimum
• Allow sufficient time for transfers to the airport. At least 2 hours on domestic flights and 3 hours on international flights prior to departure time
• Cancellations must be confirmed with our Control Room either in writing via e-mail or telephonically. Bookings will remain valid and subject to all applicable charges and terms of service until cancellation confirmed
• Full charges will be levied on all reservations not cancelled at least 6 (six) hours prior to travelling
• Waiting time will be charged at R5.26 per minute to a maximum of 30 minutes
• Do indicate if you require more space for baggage than what a normal economy class passenger sedan offers so that your shuttle can be upgraded to a kombi/minibus
• Transfers before 05h00am and after 23h00pm will carry an additional surcharge of 25% of the value of the transfer
• Payment must be made in full prior to departure; unless arranged otherwise
• Non-payments or late payments without prior arrangement will be subject to 15.5% interest rate
• Prices are subject to substantive increases without prior notice
• Smoking & the use of alcoholic beverages will not be allowed on all our shuttles

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Disclaimer:

• T-Square Shuttle Services reserves the right to invite a sub-contractor, who will be personally known to us (and hence recommended) to give you the required services at the same price or, with your consent, increased rates for an upgraded or more appropriate vehicle/service
• T-Square Shuttle Services will not be liable for any damage including but not limited to personal injury, lost or damaged personal belongings, lost time because of traffic or any other circumstances beyond our control
• T-Square Shuttle Services are not responsible for any lost property and do not accept liability for any misplaced items of a personal nature
• T-Square Shuttle Services shall not be held liable should a client miss their flight due to traffic delays or other unspecified circumstances